Lena Azzou, VP Strategy & Centres of Excellence, Metrolinx
"I had the pleasure of working with Daniele and the Ingleton Group where they provided LEAN and Continuous Improvement support to staff at Metrolinx over a 6 year period. The Ingleton group played an instrumental role in transforming our approach to continuous improvement across the organization, providing coaching and training along the way. From the outset, Daniele and team were a true partner and were deeply invested in understanding the unique challenges we faced. They developed tailored strategies that aligned with our goals and were effective in building lasting relationships with key individuals and divisions. Additionally, they ensured their approach was not about quick fixes, but about creating a sustainable foundation that would evolve and grow over time. It was a pleasure to work with Daniele and the Ingleton Group, and I am pleased to recommend them."
Dr. Gino Somers, Head of the Division of Pathology, Sick Kids Hospital
“The Ingleton Group was instrumental in getting the project completed, and in getting results much earlier than I expected. Their help was invaluable.”
Rick Ganderton, CEO Rouge Valley Health System
"The Ingleton Group are highly competent and personable Lean facilitators and coaches who delivered excellent results and value while working with us on our Emergency Department productivity improvement program."
Lean Fundamentals Training Participant
“The Ingleton Group are amazing facilitators and speakers, they take their time to listen to our questions and provide constructive feedback.”
Khaled Abdelrahman, Sr Operations Manager Pharmacy & Vision, Walmart Canada
“The Ingleton Group is dedicated to their mission and is transparent in their feedback. They tailor the training and solutions to the needs of the business by taking the time to first learn about it to provide the most benefit to the business. They are a great facilitator and have the talent to engage the audience in an easy and professional way. Thank you The Ingleton Group for your commitment and dedication.”
Louisa Yue-Chan, National Director Lean, VON Canada
“I worked with The Ingleton Group on a few Rapid Improvement Events at the beginning of VON's lean journey. I was impressed by their patience, professionalism and ability to translate theories into practice - they made process improvement fun too. It was a pleasure working with The Ingleton Group.”
Leading Lean Training Participant
“The material was extremely relatable and straightforward. Excellent facilitators.”
Lean Fundamentals Training Participant
"The topics covered aligned perfectly with our needs and the information provided was up-to-date and practical. The training sessions were well structured and organized. The pacing was appropriate, allowing for ample time to grasp the concepts and ask questions. The training materials provided were helpful references that I can revisit in the future. Lastly, the interactive nature of the training fostered a collaborative learning environment. It was beneficial to hear perspectives from participants and exchange ideas - enhancing the overall learning experience.”
Lean Fundamentals Training Participant
“Thoroughly enjoyed the training and project coaching. I appreciated the trainer's expertise and delivery style. The material was presented clearly and engagingly, making concepts easy to understand. The Ingleton Group's real-life examples and interactive exercises helped solidify my understanding and made the training enjoyable. I found the training content to be comprehensive and relevant."
Jeff Franks, Director Mental Health Services, Grey Bruce Health Services
“Grey Bruce Health Services along with Canadian Mental Health Association-Grey Bruce Branch and Hope Grey Bruce have utilized the services of The Ingleton Group to help us work through value stream mapping and coaching teams on initiatives to ensure our system functions more effectively and efficiently. During this process, The Ingleton Group has brought a great depth of knowledge and skill to the project and provided leadership that has been both understanding and efficient. They have provided a very thorough service to us and done so in an open and honest fashion. I would highly recommend them for any future work of this nature.”
Susan Marcantonio, Quality Systems Specialist, DPLM Sick Kids Hospital
“Amazing support, and turned the project around from off-track to on-track in short period of time. Only wished we had you on board sooner!”
Introduction to Lean Training Participant
“I appreciated the time the instructor took to work through our real life examples with us. I also appreciated their enthusiasm about the examples. Great instructor.”
Julia Scott, VP Clinical Svcs & Chief Nursing Exec, Grey Bruce Health Services
“The Ingleton Group was a delight to work with. They led several high profile and complex lean redesign projects at my organization to successful resolution. The Ingleton Group is skilled at engaging and working with clinical and non-clinical staff at all levels, including physicians. They had a great deal of energy and focus – there are no sustainability challenges when working with them!”
Lean Fundamentals Training Participant
“Lean Fundamentals Training was engaging, fun and a real eye opener.”
Dr. Tracy Stockley, Director Molecular Genetics, Sick Kids Hospital
“Extremely helpful coaching, particularly for changing challenging team behaviors and use of LEAN Six Sigma tools for behavior modification. Always approached the team in a professional and respectful manner, helping the team engage and commit to the project. Thank you!”
Arden Eldridge, Manager Emergency Services, Rouge Valley Health System
“The Ingleton Group are an approachable office of professionals with exceptional leadership skills. Their communication skills are outstanding and they possess two of the most important skills you need to lead, those being great listening skills and common sense. I enjoyed our partnership.”
Leading Lean Training Participant
“The coach ensured the Lean training content was delivered in a way that was relevant and applicable to all attendees regardless of position or area of work. The course materials are a good balance of teaching, doing and reflecting."
Lean Fundamentals Training Participant
“Lots of practical examples and enjoyed doing a process improvement project.”
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