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Clients

  • Acclaim Health

  • Baycrest Health Sciences

  • Canadian Mental Health Association (CMHA)

  • Canadian Blood Services

  • Grey Bruce Health Services

  • Hope Grey Bruce

  • KPMG Healthcare Advisory Services

  • Metrolinx

  • Novartis

  • Ontario Teachers Pension Plan

  • PACE Cardiology

  • ParaMed Home Health Care

  • Rouge Valley Health System

  • St. Mary's General Hospital

  • Sunlife Financial

  • Sick Kids Hospital

  • The Sisters of St. Joseph

  • University Health Network (UHN)

  • Victorian Order of Nurses (VON)

  • Walmart Canada

  • Women's College Hospital

Testimonials

“Thoroughly enjoyed the training and project coaching.  I appreciated the trainer's expertise and delivery style.  The material was presented in a clear and engaging manner, making concepts easy to understand.  Their real life examples and interactive exercises helped solidify my understanding and made the training enjoyable.  I found the training content to be comprehensive and relevant.  The topics covered aligned perfectly with our needs and the information provided was up-to-date and practical.  The training sessions were well structured and organized.  The pacing was appropriate, allowing for ample time to grasp the concepts and ask questions.  The training materials provided were helpful references that I can revisit in the future.  Lastly, the interactive  nature of the training fostered a collaborative learning environment.  It was beneficial to hear perspectives from participants and exchange ideas - enhancing the overall learning experience.” -Lean Fundamentals participant Metrolinx 

“I appreciated the time the instructor took to work through our real life examples with us.  I also appreciated their enthusiasm about the examples.  Great instructor.” -Lean 101 Training participant

“Engaging trainer.  Material was relevant and can be applied to my role.” -Lean 101 Training participant 

“Chihab ensured  the Lean training content was delivered in a way that was relevant and applicable to all attendees regardless of position or area of work.  The course materials a good balance of teaching, doing and reflecting." -Leading Lean Training participant   

“Lean Fundamentals Training was engaging, fun and a real eye opener.” -Lean Fundamentals participant 

“The material was extremely relatable and straightforward.  Chihab is an excellent facilitator.” -Leading Lean Training participant 

“Danièle is an amazing facilitator and speaker, she takes her time to listen to our questions and provides constructive feedback.” -Lean Fundamentals Training participant

“Lots of practical examples and enjoyed doing a process improvement project.” -Lean Fundamentals participant

“Danièle provided coaching support to the Department of Paediatric Laboratory Medicine, Hospital for Sick Children, Toronto on multiple green belt projects which resulted in not only process improvements, but enabling cultural change for sustainability. She was at all times pleasant, professional, knowledgeable, and helpful in her interactions with staff.  Highly recommended.” 

Dr. Richard Hegele, Chief Dept. Paediatric Lab. Med, Sick Kids Hospital

“Daniele was a delight to work with. She led several high profile and complex lean redesign projects at my organization to successful resolution. Daniele is skilled at engaging and working with clinical and non-clinical staff at all levels, including physicians. She has a great deal of energy and focus – there are no sustainability challenges when working with her!"

Julia Scott, VP Clinical Services & Chief Nursing Executive, Grey Bruce Health Services

"Daniele is dedicated to her mission and is transparent in her feedback. She tailors the training and solutions to the needs of the business by taking the time to first learn about it to provide the most benefit to the business. She is a great facilitator and has the talent to engage the audience in an easy and professional way. Thank you Daniele for your commitment and dedication."

Khaled Abdelrahman, Sr. Operations Manager Pharmacy & Vision, Walmart Canada

Jeff Franks, Director Mental Health Services, Grey Bruce Health Services

“Grey Bruce Health Services along with Canadian Mental Health Association-Grey Bruce Branch and Hope Grey Bruce have utilized the services of Daniele Ingleton to help us work through value stream mapping and coaching teams on initiatives to ensure our system functions more effectively and efficiently. During this process, Daniele has brought a great depth of knowledge and skill to the project and provided leadership that has been both understanding and efficient. Daniele has provided a very thorough service to us and done so in an open and honest fashion. I would highly recommend her for any future work of this nature.” 

Arden Eldridge, Manager Emergency Services & Fracture Clinic, Rouge Valley Health System

“Danièle, is an approachable, responsible team player with exceptional leadership skills. Her communication skills are outstanding and she possesses two of the most important skills you need to lead, those being great listening skills and common sense.  I enjoyed our partnership.”

“Daniele, was instrumental in getting the project completed, and in getting results much earlier than I expected. Her help was invaluable.” 

Dr. Gino Somers, Head, Division of Pathology, Sick Kids Hospital (green belt)

Rick Ganderton, CEO Rouge Valley Health System

“Danièle is a highly competent and personable Lean facilitator who delivered excellent results and value while working with us on our Emergency Department productivity improvement program.”

“Extremely helpful coaching, particularly for changing challenging team behaviors and use of LEAN Six Sigma tools for behavior modification. Always approached the team in a professional and respectful manner, helping the team engage and commit to the project. Thank you!”

Dr. Tracy Stockley, Director, Molecular Genetics Laboratory, Sick Kids Hospital (green Belt)

Susan Marcantonio, Quality Systems Specialist, DPLM, Sick Kids Hospital (green belt)

“Amazing support, and turned the project around from off-track to on-track in short period of time. Only wished we had you on board sooner!”

“I worked with Daniele on a few Rapid Improvement Events at the beginning of VON's lean journey. I was impressed by her patience, professionalism and ability to translate theories into practice - she made process improvement fun too. It was a pleasure working with Daniele.”

Louisa Yue-Chan, National Director Lean, VON Canada

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